Support

I've Got You Covered

Support From Someone Who Knows Your Website First-Hand

An excellent web developer/client relationship doesn’t end when launching a website. It’s essential to both of us that your site continues to operate at peak efficiency day-in and day-out for some time to come. Anything less can mean the loss of valuable traffic and sales for you and a not-so-great reflection on the trust you placed in my work.

But, alas, “stuff happens” in the world of technology—anything from simple accidents to rare hacks or database corruption. Regardless of what happens, however, I’ve got you covered! I offer services that include your site’s lifetime warranty at launch time, plus Q & A, and advice access to me. I also provide post-launch maintenance services at a nominal charge. And by the time we launch your site, no one will know the inner-most workings of your website as well as me.

Hosting

I am happy to work with any reliable hosting situation that you may have already arranged. If you are currently without a host, I highly recommend SiteGround hosting. Trusted by over two-million domains, SiteGround has excellent reliability, and its customer service is second-to-none.
Moving your site to SiteGround or another host of your choosing is no-charge with a development agreement. However, hosting rates do apply.

Domain services are also available.

Lifetime Warranty

If what was working at the launch of your website suddenly has issues, it’s covered. There are a few exceptions, however. They include but are not limited to code that’s been tampered with and code that becomes outdated due to negligent regular maintenance. If you have any questions or concerns regarding this area, please feel free to contact me.

I also include training and documentation on updating and maintaining the content for your site.

Q & A Access

Have a question? Need advice or a 2nd opinion on a website decision? I am more than happy to assist in finding a solution in whatever manner possible.

Maintenance, Updates & Improvements

A regular maintenance program is necessary and strongly recommended to ensure that your website remains healthy and productive. Critical security updates periodically become available, and software version updates help maintain usability, stability, and performance. WordPress auto-updates much of its software. Custom sites most often require manual updating.

A regular maintenance program for your site is available and arranged on a monthly, quarterly, or semi-annually basis. The price for this service is flexible based on your website needs.

I accept improvement and design requests at any time.

SEO

Search engine optimization is initially built-in in the development process. You are provided starter material and resources at launch.

However, search engine demands are ever-changing thus, SEO is an ongoing process. While you have full access to maintain and update your SEO as you desire, I provide an SEO maintenance program as well. Read more on the topic of SEO here.

Security

Security (SSL) Certificates are free of charge on all sites hosted by SiteGround. Other hosting companies’ SSL services vary.

Regardless, SSL is vital to the security of your website. SiteGround describes it as a “digital ‘passport’ that allows data to be transmitted over secure networks – protecting financial and credit card transactions, signups, web access to mail, sensitive information, and intranets.” The visitor’s data is protected. Also, the security padlock displayed when an SSL Certificate is present and active gains their trust.

Backups

As mentioned earlier, despite our best prevention efforts, bad things can happen to websites and their data, whether accidental or intentional. However, you can rest assured because most hosting companies provide nightly and weekly backups of your site and database at no charge. If you do not presently have this service with your hosting company, installing a custom backup program is also an option.

Restoring a website can usually be done very quickly so that you experience as little downtime as possible.

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Web Design

Web Design

Web design services that deliver a design that will visually enhance your message or product for the best possible user experience.​

Content Marketing Strategy

Do you want to increase awareness around your brand? Get more traffic and leads? Increase conversions?

A well-planned and well-executed content marketing strategies are just what you need.

Certified Content Strategist

E-commerce

E-commerce

The latest methods and technology are used for marketing your products, whether using WooCommerce, 3rd party integration, or a custom solution.

Web Development

Website Development

Custom and WordPress websites are developed for all screens on all devices from the ground up.

SEO

Proven search engine optimization (SEO) strategies are applied to your website, delivering your content to those in need, and achieving the best ranking results possible.

Web Maintenance

Maintenance/Support

Your website project is valued from day one and receives extensive support throughout the development process and beyond.

I Work For Them

Meet A Few Of My Clients

“Thank you so much for your amazing web design skills! You did a great job on our site!”

– Rube Goldberg

Rube Goldberg Bar Of Soap
Rube Goldberg
New York, NY
Perfect North Slopes
Perfect North Slopes
Lawrenceburg, IN
JTM Foodgroup
JTM Foodgroup
Harrison, OH
Big Snow Resorts
Big Snow Resorts
Upper Peninsula, MI
Timberline Mountain
Timberline Mountain
Davis, WV

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